Legal information

50tk Privacy Policy — How your information is kept safe

Everything about how we collect, store, and protect your personal information, payment data, and gaming history is clearly explained here.

Last Updated: January 2026
January 2026 Applicable: Bangladesh Language: Bengali

Your privacy is our top priority. By creating an account or using the platform, you agree to this privacy policy. Our support team is always available for any questions.

1. Introduction & Applicability

This privacy policy applies to all services, websites, and mobile applications of the 50tk platform. It describes in detail how we collect, use, and protect your personal information.

50tk believes transparency is the foundation of trust. That is why our privacy policy is written in plain language — so you always know exactly what happens with your data. No hidden clauses, no ambiguous wording.

This privacy policy was last updated in January 2026. Registered users will be notified of any significant changes.

2. What Information Do We Collect?

50tk only collects the information needed to operate the platform and improve your experience. The types of data we collect are detailed below.

Data Type Example Reason for Collection
Identity Information Name, date of birth, national ID number Account verification and KYC
Contact Information Mobile number, email address Account registration and notifications
Financial information Mobile Banking/Nagad number, transaction history Deposit & Withdrawal Processing
Device Information IP address, browser, operating system Security & Fraud Prevention
Gaming activity Betting history, win/loss records Responsible Gaming & Service Improvement
Location Information Country & City (IP-based) To ensure region-based service delivery

Good to know: We never store your full bank account number or card number. Payment information is always processed in encrypted form.

3. How Is Your Information Used?

50tk uses your information only for specific, defined purposes. We never sell your data commercially or use it for irrelevant advertising.

  • Account management: Your information is required for registration, login, and identity verification.
  • Transaction Processing: Financial information is used to process deposits, withdrawals, and bonus payouts.
  • Customer support: Your contact information is used to resolve issues and respond to your inquiries.
  • Ensuring Security: Device and login information is monitored to prevent fraud, money laundering, and account hacking.
  • Responsible Gaming: Your gaming behavior is monitored and you will be notified if any concerns arise.
  • Service Improvement: Analytics data is used to improve the overall user experience.
  • Relevant Notifications: You will be notified about new bonuses, promotions, and important updates.

You can opt out of promotional notifications at any time — through your account settings or by contacting the support team.

4. Who Is Your Information Shared With?

50tk does not sell your personal information to third parties. However, limited data may be shared in certain specific circumstances.

  • Payment Processors: Payment gateways such as Mobile Banking, Nagad, and Rocket receive the information required to process transactions.
  • Technology Service Providers: Cloud hosting, cybersecurity, and analytics providers may access data under contractual agreements.
  • Legal authorities: Relevant data may be provided in response to legal claims or court orders.
  • Anti-fraud system: Our fraud detection system analyzes device and transaction data.

Our commitment: All third parties with whom data is shared are bound by strict confidentiality agreements. They are not permitted to use your information for their own purposes.

5. Security Measures

50tk protects your data with industry-leading technology. Our security systems are active 24 hours a day.

  • SSL/TLS Encryption: All data transmitted between your browser and our servers is protected with 256-bit encryption.
  • Two-Factor Authentication (2FA): An additional OTP check at login keeps your account secure.
  • Firewall & DDoS Protection: Advanced firewalls are in place to prevent unauthorized server access and cyberattacks.
  • Data Masking: Sensitive data such as payment numbers is masked before being stored in the database.
  • Regular Security Audits: Regular security audits are conducted by independent third-party experts.
  • Suspicious Activity Detection: Automatic alerts are sent for any unusual login attempts or transactions.

Your responsibilities: Keep your password strong and never share it with anyone. Avoid logging in over public Wi-Fi.

6. Cookie Policy

50tk uses cookies on its website and app. Cookies are small text files stored on your device that help improve your experience.

  • Essential cookies: These are essential for maintaining login sessions and ensuring security.
  • Performance Cookies: Data on which parts of the site are most used is analyzed to improve our services.
  • Functionality Cookies: Used to remember your language preference and display settings.

You can delete or block cookies at any time through your browser settings. However, some features may not function properly.

7. Your Rights

As a 50tk user, you have clear rights over your own data. We fully respect and honor those rights.

  • Right to Access: Submit a request if you would like to know what information we hold about you.
  • Right to Rectification: You may request a correction if any of your information is inaccurate.
  • Right to Erasure: Upon account closure, you may request deletion of your data, subject to legal obligations.
  • Right to Data Portability: You may request a copy of your data in a specified format.
  • Right to Object to Processing: You may object to your data being used for specific purposes.
  • Right to Opt Out of Marketing: You can opt out of promotional emails or SMS at any time.

Contact the support team to exercise any of these rights. We typically respond within 7 business days.

8. Data Retention Period

50tk does not retain data longer than necessary. Different types of information have different retention periods.

  • Account information: For the duration the account is active, and a minimum of 5 years after closure (as required by law).
  • Transaction Records: Retained for up to 7 years in accordance with financial regulatory requirements.
  • Support Ticket: Retained for up to 2 years after a matter is resolved.
  • Cookies and session data: Typically between 30 days and 1 year.
  • KYC documents: Up to 5 years after account closure, as required by law.

9. Protection of Minors' Data

50tk strictly prohibits anyone under 18 from using the platform. We never knowingly collect information from minors.

  • Age verification is in place at the time of registration.
  • If there is any doubt, a national ID card or birth certificate may be requested.
  • If a user is identified as a minor, their data is deleted immediately and the account is closed.
  • Parents or guardians can contact us regarding a child's account.

10. Privacy-Related Contact

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us. Our privacy team is always ready to assist.

Contact Address:
Email: [email protected]
Support: Available 24/7 via live chat and email
Response Time: typically within 7 business days

Our Responsible Gaming More information on privacy and security is also available on this page.

Why trust 50tk to protect your information?

At every step, your privacy is our top priority

Maximum Encryption

All your data on 50tk is secured with 256-bit SSL encryption — the same level of protection used in banking.

Data Is Never Sold

Your personal information is never sold to third parties. Your privacy is not part of our business model.

Two-Layer Security

Two-factor authentication with OTP verification protects your 50tk account from unauthorized access.

Transparency in Bengali

The privacy policy is written entirely in plain language — no complex legal jargon — so every user can understand it with ease.

Your control

You have the full right to view, correct, or delete your data. Submit a request at any time.

24/7 Security Monitoring

Our security team monitors your account and data around the clock to protect against potential threats.

Start Safe Gaming Today

Your information is fully protected at 50tk. Open an account today and enjoy safe entertainment on a platform you can trust.

বাংলা